Current construction work along Big Bear Boulevard to underground all utilities and prepare for the scheduled 2017 Caltrans complete overlay of the 4-lane highway is causing residents and visitors to ask many questions. Below are answers to some of the most Frequently Asked Questions.


 NE 16 0223 ArmedForcesBanner

You can sign up to purchase a banner recognizing a service member.

It is an honor for the City of Big Bear Lake to recognize the men and women who are actively serving our Country with the Armed Forces Banner Program.  As a resident of Big Bear if you are an active member in any branch of the United States Armed Forces or have a family member who is, for $75 you may sign up to purchase a 2’x9’ banner recognizing the service member.  Banners are placed and displayed along Big Bear Boulevard twice a year, prior to Memorial Day and Veterans Day.  The program is open to everyone in Big Bear Valley.  For questions about the program please contact the City Clerk’s Office.

16 0223 Snow Removal

Residents and visitors can call our Snow Removal Hotline at (909) 752-2830 to receive updates on road conditions and when snow conditions on City streets are called in to effect. 

Our crews plow each street twice and usually more during a large storm. Our main goal is to ensure that City streets are cleared of snow in order to allow Fire, Paramedic, Sheriff and Utility response vehicles access. Please be patient during snow removal, as our crews are working as quickly as they can during inclement weather. Usually the streets are plowed straight through in the early morning leaving a berm along side of every driveway. Several hours later the berm is reduced by a separate contractor with a specialized vehicle and snow blade. 


Residents and visitors can call (909) 866-CODE (866-2633) to report such nuisances as land use issues, property maintenance, trespassing, noise, overcrowding and parking issues or issues related to Private Home Rentals. Code Compliance Officers are responsible for enforcing such matters to provide safety and attractiveness in Big Bear Lake. This is a non-emergency line available 24 hours a day, 7 days a week. For emergencies, citizens should call local law enforcement at 9-1-1.

NE 16 0223 BuriedCables

Underground Service Alert encourages you to call before you dig in your yard or at your business.

You may not be aware of where utility or gas lines are located and calling beforehand may help prevent loss of life, injury and/or damage to your property! Visit for more info.

Local companies will visit your location for free to assist with marking lines. Visit and input the information on-line for single address excavations or dial 811 at least 2 working days before starting your work. This will ensure compliance with State law, Government Code Section 4216.9(a), which states "No permit to excavate issued by any local agency, ... or any State agency, shall be valid unless the applicant has been provided an initial inquiry identification number by a regional notification center ...".


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