SnowPlowRemoval

As we are well and truly in the 2022-23 winter season, we wanted to remind our residents and visitors about the City of Big Bear Lake services, what we all need to prepare for before a storm, and how you can access important information.

Snow Removal

Snow Removal

During the winter months, the Public Works Department will monitor the weather and street conditions daily. Storm conditions will vary due to temperature, wind, snow moisture content and snowfall amounts. As storm conditions vary, so will the response of the Public Works Department to changing conditions. The City of Big Bear Lake, and on-call contractors, are responsible for clearing Big Bear Lake maintained roads. Caltrans District 8 is responsible for clearing Big Bear Boulevard and the state highways leading up to Big Bear.

Public Works crews begin plowing public streets when approximately three inches (3”) of snow accumulates, and continue plowing throughout each winter storm. Our goal is to meet three (3) basic community safety and welfare needs:
• Maintain access to/for emergency services (Fire, EMS, Law Enforcement)
• Provide reasonably safe driving conditions throughout the winter months
• Maintain access to businesses and services

Every City of Big Bear Lake maintained public street is eventually plowed during heavy snowfall, and we ask that you please be patient during snow removal operations. Our crews work as quickly as they can during inclement weather. Typically, maintained public streets are plowed in the early morning hours, creating a snow berm at the street edge and across driveways each time a street is plowed. In order to avoid duplication of effort, we recommend delaying driveway shoveling until snow plows have passed, and significant additional snow accumulation is not anticipated. When driveways are shoveled, please deposit snow on the right driveway edge (facing the street). When all streets have been plowed and are safe for travel, crews begin reducing snow berms at residential driveways through our unique Berm Reduction Program (Information Below).

Snow removal on SR 18 (Big Bear Blvd.) is performed by Caltrans, and berm reduction is not available to properties with driveways extending onto the highway.
Berm Reduction

Berm Reduction

City of Big Bear Lake residents are eligible for no-cost snow berm reduction.

Snow berm reduction begins only after all maintained public streets have been made safe for travel, and additional heavy snowfall accumulation is not anticipated. Snow berm reduction may not begin for several hours after snowfall begins. Snow berms will not be completely eliminated. The goal of this free service is to reduce the burden of manual driveway snow removal for our residents.

Only residential driveways clearly identified by unobstructed bright orange snow poles placed at the driveway edges are eligible for this program.

Additional Berm Reduction Guidelines:
1. Always park vehicles OFF the road or street right-of-way.
2. Keep roads clear of all snow tools and devices used for shoveling.
3. Keep small children inside when the snow equipment is in your neighborhood.
4. DO NOT let children build igloos or caves in the snow banks near the street.
5. Whenever possible, wait to clear driveways until the snowplow has passed.

Call the City’s Snow Removal Hotline at (909) 752-2830 for general information on snow removal, berm reduction, and current snow conditions. The hotline is accessible 24 hours a day.

The Public Works Department appreciates your compliance with these guidelines.
Snow Poles

Snow Poles

The City of Big Bear Lake offers a Berm Reduction Program for City residents with driveways delineated with City supplied snow poles. City residents may obtain snow poles from the Engineering counter at the Civic Center. The installation of snow poles is the responsibility of the residents. We regret that the Public Works Department is unable to personally assist in pole installation. If you cannot do the installation yourself, any local handyman service, landscaper, or light contractor should be able to provide installation for a nominal fee.

Place snow poles two feet off the street pavement, one on each side of the driveway. Where there are curbs and drainage channels, place the poles just inside the curb near the edges of the driveway. In the case of a circular drive, please pick only one driveway to place poles.

Manufacturers suggested in-ground installation method:
• Dig a hole in the ground 12 inches deep and 2 inches wide.
• Place a 12-inch length of 1½ inch diameter PVC pipe, metal pipe, or conduit pipe into the ground so that the top of the pipe barely extends above ground level
• Backfill against pipe, thoroughly compacting the soil, and insert the snow pole into the pipe
• Snow pole should extend four to five feet above the ground

Alternate installation methods:
• Poles may be strapped securely to any existing snow poles, provided they are at the recommended locations. They need to be clearly visible from the street.
• If you have fence corner-posts at the recommended locations, poles may be affixed to them. Again, they need to be clearly visible from the street.
Property Improvements Near Roadways

Property Improvements Near Roadways

Our snow plow operators make every effort to avoid improvements within public rights-of-way. Unfortunately, sprinkler systems, fences, block walls, landscaping, and other improvements are not always visible as snow accumulates. Plowing usually occurs before daylight so visibility is limited. We recommend the placement of tall (6 ’x 2” x 2”) red stakes a minimum of 3’ from the street edge to reduce the likelihood of damage.

In the unlikely event of damage to personal property, contact Risk Management at (909) 866-5831 for assistance.

Declaration of Snow Conditions

Declaration of Snow Conditions

Municipal Code Section 10.12.040 reads: “Snow conditions may be declared by the City Manager or his appointee whenever there is one inch of snow or ice on any part of the paved portion of any street, and a buildup of snow or ice is expected to continue to a point where the snow level will exceed six inches. Snow conditions exist and the provisions of this chapter shall apply and shall remain in effect until the City Manager or his appointee declares a cessation of snow conditions. Whenever possible, the City Manager or his appointee shall give notice of such snow conditions by press, radio or television, which news media shall be requested to cooperate with city officials in the giving of such notice”. (Ordinance 96-274 (part), 1996; Ordinance 93-237 § 1 (part), 1993)

EMERGENCY CONTACT INFORMATION

24-HOUR SNOW REMOVAL HOTLINE
(909) 752-2830
SNOW REMOVAL & BERM REDUCTION ISSUES
(909) 752-2830
CODE COMPLIANCE HOTLINE
(909)-866-2633
SHERIFF'S DEPT. - NON EMERGENCY
(909) 866-0100
BIG BEAR FIRE DEPT. - NON EMERGENCY
(909) 866-7566
BEAR VALLEY COMMUNITY HOSPITAL
(909) 866-6501
BEAR VALLEY ELECTRIC SERVICE
(909) 866-4678
SOUTHWEST GAS
(877) 860-6020
DEPARTMENT OF WATER & POWER
(909) 866-5050
CALTRANS
(909) 383-4631

CITY PARKS

The City of Big Bear Lake owns, operates, and maintains three (3) beautiful parks within our City limits - Boulder Bay Park, Veteran's Park, and Rotary Park. All three of our parks are open to the public and are operated on a first come first serve, they cannot be booked for private events, however, the public is welcome to assemble in a large group at the park for a birthday or wedding if desired. Propane BBQs are permitted at City parks, but solid fuel BBQs (i.e. charcoal) are not permitted due to potential fire issues associated with improper hot charcoal disposal.

Community input is needed for potential park sites and recreational features. Click HERE for more information!

For information regarding non-City owned parks in the valley, please visit the Big Bear Parks & Recreation District webpage. 

Boulder Bay 39080 Big Bear Blvd - MAP

     BoulderBayPark  Boulder Pay Park picnic shelter 02 2  video 1

As you enter Big Bear Valley from Highway 18/330 Boulder Bay Park is one of the first sights you see. With a beautiful view, nestled among the boulders of Big Bear Lake, Boulder Bay Park offers picnic tables, a gazebo, open space, and meandering trail and restroom facilities.

Launch a human-powered, hand-carried vessel from the shoreline for a relaxing day on the lake at this location. Acceptable vessels include Stand Up paddleboards, kayaks, and canoes following inspection and permitting from the Municipal Water District (MWD). Inspections and permits may be obtained from the MWD Office, the West and East boat launch ramps, or any commercial marina

Veteran's Park | 40870 Big Bear Boulevard - MAP

Veterans Park

 At the termination of the Knickerbocker Creek Trail looking across Big Bear Lake to the Discovery Center is a park echoing the Big Bear community’s dedication and respect to the members of our Armed Forces. As you enter Veteran’s Park through the Memorial Archway family markers serve as remembrances for former service members and the lakeside gazebo offers a location for reflection. Annually the Memorial Day Ceremony is held at Veteran’s Park.

Rotary Park | 40798 Big Bear Boulevard - MAP

Rotary Park Lawn

Just outside Big Bear Village Rotary Park also offers views of Big Bear Lake, restroom facilities, benches and additionally has a playground area for children. Launching of human-powered or hand-carried vessels is also permitted along the Rotary Park shoreline.


CITY TRAILS

The City of Big Bear Lake maintains three (3) trails within the City limits - Happy Hills Trail, Knickerbocker Trail, and Rathbun Creek Trail.

Happy Hills Trail

Happy Hills 2

Happy Hills Trail is a 1,100 foot-long ADA accessible paved creek-side trail equipped with picnic areas and a restroom facility, conveniently located along the western edge of the Big Bear Lake Civic Center (39707 Big Bear Boulevard). A future goal of the City is to extend the Happy Hills Trail with the existing United States Forest Service (USFS) trails within the San Bernardino National Forest.

Knickerbocker Creek Multi-Use Trail

Knickerbocker

The Knickerbocker Creek Multi-Use Trail consists of a 1/2 mile long open-space that provides non-motorized access to the Village and the lakefront. The trail is a 2-lane paved bicycle path that offers a perfect mode of transportation throughout the Village.

Rathbun Creek Trail

rathbun 1

The Rathbun Creek Trail is a high-priority project in the Big Bear Valley Pedestrian Bicycle Equestrian Master Plan (Adopted June 2013) and will hopefully encourage the use of alternative modes of transportation up to and through the Moonridge business corridor. This trail has been and will continue to be, constructed in multiple phases as an improved creek-side trail with picnic areas and multi-use facilities located along Rathbun Creek. At full build-out, the Rathbun Creek Trail will extend from the shore of Big Bear Lake to the San Bernardio National Forest.

For information regarding non-City owned trails in the valley, please visit the Southern California Mountains Foundation webpage. 

 

Plan Check Process

Prior to submittal of plans and specifications for Building & Safety plan review, projects must first be evaluated by the Planning Services Division (Please see the Planning Services Division’s web page to learn about their requirements or call (909) 866-5831 and ask to speak to a Planner). If you are planning to enlarge, modify, repair, convert the use, move or demolish an existing building, portions thereof, or the mechanical, electrical, or plumbing systems or to construct a new building or other structure, it is recommended that you first consult with the Planning and Building & Safety Divisions. Please feel free to visit the Planning & Inspections counter Monday through Friday, 8 a.m. - 5 p.m., for any questions.

All residential and commercial plans submitted for plan check must meet the minimum requirements: Plan Check Submittal Checklist

Permits

Once the Building & Safety plan review is complete and you have completed all processing required by other agencies having jurisdiction over your project and have forwarded those approvals (and/or receipts showing payments of fees when required) to the Building & Safety Division, your project will then be ready for permit issuance. Permits are issued to properly licensed contractors and to owners of residential properties (or their authorized agent) for any or all types of construction work on a residential structure. Property owners of non-residential facilities may apply for a Building Permit only and permits for Mechanical, Electrical, and Plumbing work (or other types of work when required by the Building Official) will only be issued to contractors that are appropriately licensed to do the type of work involved in the permit.

Click HERE for Building & Safety permit applications.

Inspections

In general, each construction project typically requires multiple inspections. At the time of permit issuance, your plans will be stamped as reviewed and you will be issued a project “Job Card.” Your job card and approved plans should be kept in a safe location, away from the sun and weather, and must be made available to your inspector at the time of the inspection. The inspector will record the results of your inspection in the job card and if necessary, issue a correction notice for items that must be completed before the next phase of work can begin. If you have any questions concerning the inspection it is best to speak directly with your inspector.

Once your work is ready for inspection, be sure to arrange at least one business day in advance for your inspection. Please, however, be aware that the workload for the inspectors may require a longer lead time for your request. When requesting an inspection you will be asked by the Building & Safety staff for your address, your permit number, and the type of inspection you are requesting. To schedule an inspection, please call (909) 752-2896.

DAILY INSPECTION SCHEDULE


 

 

CONTACT INFORMATION

Email Building & Safety

Main Office:
Phone: (909) 866-5831 x 140
Inspection Line: (909) 752-2896
Fax: (909) 866-7511

 

Office Hours
Monday-Friday
8:00 a.m. - 5:00 p.m.

Physical Address
39707 Big Bear Boulevard
Big Bear Lake, CA 92315

Mailing Address
City of Big Bear Lake
PO Box 10000
Big Bear Lake, CA 92315

 

QUICK LINKS:

Pay your building permit fee

Fee Schedule

Plan Check Target Times

 

 

Administrative Citation – City of Big Bear Lake Municipal Code Section 17.03.315.L(2)(3)(4) provides for the issuance of administrative citations for City of Big Bear Lake Municipal Code violations. Section 4.01.100 provides for the issuance of administrative citations for City of Big Bear Lake Municipal Code violations and describes the penalties relating to vacation rental violations. These penalties range from $500 to $10,000. Penalties for non-Vacation Rental violations of the Municipal Code range from $100 - $1000. These penalties are cumulative, and citations may be issued each day the violation exists. A warning (if issued) does not incur a penalty and is not appealable. If a warning citation includes a compliance deadline, then the violation(s) must be corrected by that date to avoid citations and penalties.

Payment – Payment must be made in full within 30 calendar days of the issuance of the citation. Payment may be made online at www.CitationProcessingCenter.com or mailed to the address below. Do not send cash. Make checks payable to the City of Big Bear Lake. Please indicate the citation number on your check and enclose a copy of the citation.  Mail payment and citation to the following address:

City of Big Bear Lake

c/o Citation Processing Center

P.O. Box 7275

Newport Beach, CA 92658-7275

To Find Your Citation Online – go to www.CitationProcessingCenter.com and pick “Administrative Citation”.  Then pick “Citation and Date”.  When you type in the citation number, do not use and spaces or dashes.  The date is based on the “service date”, which can be found by the signature line on the citation.

Order to Abate Violations The Responsible Party is hereby ordered to abate violation(s) listed above. Violation(s) must be abated immediately unless a specific correction date has been provided above.

Consequences of Failure to Pay the Administrative Penalty - If payment is not received within 30 calendar days of the issuance of the citation, an additional late fee of $25 will be added to the amount due.

Right of Appeal – An administrativce citation may be appealed by filing an appeal with 30 calendar days of the issuance of the citation. Please do not contact City staff requesting a citation be dismissed, or to argue your side of the case. To file an appeal, a Notice of Appeal and deposit payment must be entered at www.CitationProcessingCenter.com or mailed to the address above within 30 days of the issuance of the citation. The Notice of Appeal must include the reasons for the appeal. Except as provided below, the failure to depost 25% of the citation penalty amount shall render the appeal incomplete. The responsible party shall then be responsible to pay the total amount of the penalty. A Notice of Hearing date will be issued upon processing of the appeal request. Note: at the hearing, the City may seek recovery of the administrative citation penalty and adminsitrative costs associated with the hearing, as provided by the Municipal Code. If you have been issued an administative citation and are unable to deposit the penalty amount at the time of filing the Notice of Appeal, you may request an advance deposit hardship waiver form available at www.CitationProcessingCenter.com. This form must be filed with the Notice of Appeal and within 15 calendar days of the issuance of the citation.

Consequences of Failure to Pay the Penalty Amount and Correct Violations – The failure of any person to pay the penalty assessed by the administrative citation within the time specified on the citation or on the invoice from the City or its designated collection/processing agent may result in the notification of the State Franchise Tax Board, or any agency pursuing legal remedies to collect the unpaid penalties. Payment of the citation does not relieve the responsibility to correct the violation(s) and shall not bar further enforcement action by the City.

If you need further clarification about payment or appeal of your citation, please call (800) 969-6158.

Building & Safety

Engineering

Encroachment Permit Application

Film Permits

Film Permit Application

Planning

Tree Removal Permit Application

Residential Yard/Garage Sale Permit Application

Major Special Events Permit Application

Minor Special Events Permit Application

Conditional Use Permit Application

Temporary Use Permit

Transient Private Home Rental (TPHR) Program

Transient Private Home Rental (TPHR) Registration Application